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Helpdesk service

Need urgent technical assistance?

We can remotely connect to your computers in order to solve your PC problems in only a few minutes with our qualified technical team. Thanks to the remote control of your screen, your mouse and your keyboard and once you give your permission, we will be in position to resolve your problems as if we were sitting in front of your computer.

DETAILS ON

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DETAILS OFF

 

40 € for 30 minutes

Our professionals will be able to solve most of the computer and network problems just by using remote control. You can even watch your screen and learn the solution of yours problems with a good teacher, one of our professional technicians.
 

The advantages of remote control:

  • Affordable: for the same service, our rates are lower than sending of a maintenance technician to your company.
  • Quick: available from Monday to Friday from 9 A.M. to 6 P.M. CET, our technicians will help you immediately.
  • Practical: it is useless to bring your computer to the repair shop and wait days and days or wait for a technician.
  • Secure: the connection between our technicians and your computer is 100% secure and encrypted. Each connection between you and us is unique, once our work is done our software is automatically deleted from your computer and we can no longer get access to your computer.
  • International: the technical support is available in 4 languages : English, French, German and Luxemburgish

 

Our rates:

Our rates are fixed and based on hourly rates.

Remote support control of 30 minutes:

€ 40

Remote support control of 60 minutes:

€ 80

Remote support control of 120 minutes:

€ 140

Did you know?
80% of all software issues can be repaired by our remote support control!

The support is realised by:

Phone

00 800 1111 1333

Email

 

Any request (change or incident) is subject to the creation of a ticket; its number is sent in 15 minutes to the customer.

 

 

 

 

 

 


Our partners:

 

 

 

 

Cisco

Dell

Intel

Skyline

HP

Microsoft

redhat linux

Oracle

NetApp

CentOS

 

 

Contact an expert now for the best solution !